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ESG

Doing the right thing, measurably

Environmental, social and governance commitments that show up in how we run jobs — not just in a report.

Environment

  • Fewer reactive miles: PPM and root-cause fixes reduce repeat call-outs
  • Energy waste identified through sub-metering and out-of-hours alerts
  • Right first time means fewer returned parts and less material waste

Social

Long-standing support for charities close to our team:

  • Kids Inspire
  • Movember
  • Great Ormond Street Hospital — scrap metal donations
£16,709 donated in 2020

Governance

  • Tamper-proof job records on AiMS
  • Published complaints procedure with independent ADR escalation
  • Fair rates and prompt payment for our supply chain

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