Hard services FM · Since 2004
Risk less. Expect more.
Installation, reactive and planned maintenance for multi-site UK businesses — delivered with our own AiMS platform, so compliance, cost and quality are visible every minute of every job.
- 3
- Live jobs
- 47/48
- Statutory items complete
- 24/7
- Same-day attendance
Illustration of a transparent hotel and restaurant building showing its gas, water, electrical and HVAC systems, with live work orders flowing to assets.
Scroll to look inside the building
Trusted by multi-site operators
- Whitbread
- Premier Inn
- Brewers Fayre
- Beefeater
Client logos shown with permission
Accreditations
- UKAS
- ISO 9001
- ISO 14001
- ISO 45001
What we do
Three services. One accountable team.
We self-deliver the core hard services and manage specialist partners on the same platform — you deal with one helpdesk and one account manager.
Why AutoFM
See exactly what you pay for
01Data nobody can tidy up
Only the engineer on site can record work. What you see in AiMS is what happened — no retrospective edits by anyone, including us.
02Billed by the minute, inside the geofence
Labour clocks start when the engineer is on your site and stop when they leave. No rounded-up hours, no hidden travel.
03The right trade, first time
We don't send a plumber to fix your air conditioning. Multi-skilled engineers backed by specialists mean one visit, one fix.
04Reactive call-outs fall every year
Structured PPM and root-cause reports turn today's emergency into tomorrow's scheduled job — extending asset life and protecting budgets.
AiMS v6
Not another dashboard — the platform your maintenance actually runs on
AiMS is the system our helpdesk, engineers and suppliers use every day. Cloud full FM from v5; AI agents in v6 that assist triage, dispatch and compliance — on the same live records our team works from.
- Live work-order timeline with geofenced minute timing
- AI agents assisting triage, dispatch and compliance
- Quote approvals and three-way invoice matching
Work order WO-48213 · P1 · Gas smell — kitchen
- Logged 19:42
- Dispatched 19:44
- On site 20:31
- Isolated 20:58
- 5Verified 21:10SLA met
Statutory items
47/48
Cost this month
£3,140
Labour 41%
Client stories
Fast response. Trading protected. Fixed first time.
What clients say
When it matters most
“They helped when every other contractor failed us. We were back trading within a matter of hours.”
Full FM capability
Everything else a multi-site estate needs
Soft services, space, energy, asset planning, supplier management, finance, HSE and reporting — self-delivered, partner-delivered or managed on AiMS.
Soft services
Cleaning, security, grounds, waste and pest control through vetted partners.
Partner-deliveredManaged on AiMS
Space & moves
Space data, desk booking and move management when you need it.
Managed on AiMS
Energy, sustainability & IoT
Sub-metering, anomaly alerts and EMS installation.
Self-deliveredManaged on AiMS
Asset lifecycle & capital planning
Condition surveys and replacement forecasting.
Self-deliveredManaged on AiMS
Reporting & benchmarking
Monthly packs, KPIs and cost trends by site and asset.
Managed on AiMS
Occupant experience app
Simple reporting for site teams with live updates.
Managed on AiMS
Technical consultancy
Procurement, contract review and audits — advisory or hands-on.
Self-delivered
Engineers and specialists: join our supply chain
Fair published rates, prompt payment and steady multi-site work through a simple app.
Become a partnerAutoFM · AiMS v7: agent automation, predictive maintenance and robotics — building on the AI agents already live in v6.
Let's take the risk out of your buildings
Tell us about your estate and we'll come back within one working day with a plan.