v5
FoundationShipped
Cloud full FM
Complete cloud FM suite: helpdesk, work orders, assets, PPM, compliance, suppliers, finance and reporting.
Next
AiMS v6 · Live in production
Service and software in one contract
Cloud full FM from v5. AI agents in v6 that assist on every job. You see the same live records our helpdesk, engineers and suppliers work from.
Work-order timeline
- Logged 08:12
- Dispatched 08:14
- On site 09:02
- Complete 10:31
Statutory compliance
47/48
Cost by asset class
- Heating & gas
- Electrical
- Plumbing
- HVAC
v5 · v6 · v7
From cloud FM to intelligent AutoFM
Three clear stages: full FM in the cloud, AI agents assisting today, then supervised agent automation.
v6
LiveToday
AI agents
Agents assist triage, dispatch, planning and compliance on live AiMS data — with people approving what matters.
Next
v7
AutoFMRoadmap
Agent automation
A more intelligent AutoFM: supervised automation of those agents, predictive maintenance and robot fleets.
In planning
What you get
Every job visible. Every certificate findable. Every pound explained.
Real-time, tamper-proof data
Every job, every step, visible as it happens — and impossible to tidy up afterwards.
- Only the engineer on site can record work, from the AiMS engineer app
- Labour is timed to the minute inside a geofence around your site
- Before/after photos, signatures and materials are captured at the point of work
- Full audit trail — nobody, including us, can edit history
24/7 helpdesk & work-order workflow
Logged → classified → dispatched → on site → complete → verified → closed, with the SLA clock running throughout.
- Phone, email, portal and app intake
- Priority P1–P4 with response and fix targets per contract
- Automatic escalation before an SLA is breached
- Live status for site managers without a phone call
Compliance dashboard & certificate library
See statutory status per site at a glance and export an audit pack in one click.
- Statutory calendar for gas, F-Gas, water, electrical, fire and lifts
- Certificates stored against the asset with expiry reminders
- Evidence pack export for insurers, auditors and landlords
- Overdue items highlighted with the responsible engineer named
Modules
Cost control
Approve quotes against thresholds, pay for minutes actually worked, and see cost by site and asset.
- Quote thresholds and approval routing
- Minute-based labour plus materials — no rounded-up hours
- Three-way matching of job, quote and invoice
- Year-on-year cost trend per site and per asset class
Engineer app & supplier portal
Built for people in plant rooms, not offices.
- Works offline; syncs when signal returns
- Scan the asset QR to open history, manuals and the job
- Photos, signatures, parts and certificates captured on site
- Suppliers accept jobs, quote, upload certificates and invoice in the same portal
Security & data
Full FMUK data residency, GDPR, ISO/IEC 27001-aligned controls and full audit logging.
- UK-hosted
- Role-based access
- Export your data at any time
Modules
Module catalogue
M01–M22, switched on as you need them
Each module is a discrete capability. Switch on what your estate needs — hard services first, then soft, commercial, platform and intelligence.
Hard services
M01
Helpdesk & service request
Multi-channel intake, triage and SLA queues.
M02
Work orders
Lifecycle, geofenced timing and on-site evidence.
M03
Assets
Hierarchy, QR tags, history and lifecycle data.
M04
Maintenance planning
PPM calendar, SFG20 tasks and warranties.
M05
Inspection & compliance
Statutory calendar, certificates and audit packs.
M13
Projects & change
Installation and fabric project delivery.
Soft services & workplace
M06
Space & workplace
Space data, booking and move management.
M07
Cleaning & soft services
Schedules, quality checks and partner jobs.
M16
Occupant experience
Simple reporting app with live status.
M17
Communication
Notifications across phone, email and app.
Commercial & strategy
M10
Vendors & contracts
Supplier portal, scope and scorecards.
M11
Procurement & inventory
Parts, requisitions and stock levels.
M12
Finance & budget
Quotes, minute-based labour and invoice match.
M14
HSE & risk
Permits, risk assessments and incident logs.
M18
Analytics & KPIs
Operational packs and cost trends.
Platform
M08
Energy & sustainability
Sub-metering, anomalies and ESG reporting.
M09
IoT & alarms
BMS/sensor alerts routed into work orders.
M20
Knowledge & documents
Manuals, SOPs and cited answers.
M21
Administration
Tenants, roles, audit and UK data residency.
M22
Edge & offline
Plant-room offline capture that syncs later.
Intelligence
M15
Robot fleet
Dispatch and monitor cleaning/inspection robots.
M19
Agent hub
Agent actions, approvals and audit trail.
Roadmap · in planning
AutoFM · AiMS v7 · Roadmap
What's next: agent automation
v6 agents already assist. v7 turns more of that assistance into supervised automation — with people approving anything that matters.
Supervised auto-dispatch
Agents that already suggest routes act within guardrails; P1/P2 confirmed by a person.
Predictive maintenance
Fix before failure using asset data — statutory tasks never deferred.
On-demand cleaning & robots
Clean where it's needed; robots for the repetitive rounds.
See AiMS on your own sites
A 30-minute demo using scenarios from your estate.