Skip to content
AutoFM

Services

Hard services facilities management, self-delivered

Planned maintenance and statutory compliance, 24/7 reactive repairs, installation projects and managed supply chain — for hotels, restaurants, retail and healthcare estates across the South East and beyond.

One helpdesk, one platform, the right people

Your sites
AutoFM helpdesk & AiMS
Our engineers
Vetted specialists

You call one number. AiMS routes the job to our own multi-skilled engineers or a vetted specialist — and records both the same way.

Planned maintenance & compliance

Planned Maintenance & Statutory Compliance

Trained engineers deliver your PPM programme and statutory inspections on schedule, so reactive call-outs fall year on year and every certificate is in one place.

What we do

  • SFG20-aligned PPM schedules for M&E plant and building fabric
  • Commercial gas safety inspections and certificates (CP42 catering, CP17 non-domestic)
  • F-Gas leak checks and record keeping for refrigeration and air conditioning
  • Legionella risk assessments, water tank chlorination and L8 monitoring
  • EICR fixed wire testing, emergency lighting and fire alarm servicing
  • Lift, fire door and pressure system inspection coordination

How we deliver

Scheduled engineer visits from the AiMS compliance calendar; certificates and evidence uploaded on site and stored in your certificate library.

Standards & regulations

  • Gas Safe
  • IGEM/UP/1A
  • F-Gas Regulation
  • ACoP L8 / HSG274
  • BS 7671
  • SFG20

Related client stories

24/7 reactive maintenance

24/7 Reactive Maintenance & Helpdesk

One number, any hour. Our helpdesk triages the call, AiMS dispatches the right multi-skilled engineer, and you watch progress live until trading resumes.

What we do

  • 24/7/365 helpdesk with priority-based SLAs (P1–P4)
  • Multi-skilled mobile engineers covering gas, electrical, plumbing and fabric
  • Make-safe first, then permanent repair — get trading again within hours
  • Root-cause reports with preventative quotes to stop repeat failures
  • Out-of-hours attendance without waking your own team

How we deliver

Helpdesk logs → AiMS classifies and dispatches → engineer app records arrival, works and completion → you see every step in real time.

Standards & regulations

  • SLA tiers P1–P4
  • BS EN 15221-3

Related client stories

Installation & projects

Installation & Projects

From a single plant-room upgrade to a full commercial kitchen refurbishment — planned around your trading hours and delivered by our own project team.

What we do

  • HVAC and commercial gas system installation and replacement
  • Commercial kitchen refurbishment, extract and catering equipment
  • Plant rooms, boilers, water heaters and pressurisation units
  • Altro safety flooring, cap-and-cove and kitchen floor replacement
  • Doors, joinery and fire-stopping reinstatement after asbestos removal
  • Construction Phase Plans (CPP), RAMS and H&S audit readiness

How we deliver

Dedicated project manager, in-house estimating and stock, phased programmes that keep the site trading, full H&S documentation.

Standards & regulations

  • CDM 2015
  • Fire Risk Assessment (FRA)
  • BSA H&S audits

Related client stories

Managed services

Managed Services & Supply Chain

Keep the specialists you trust; we bring them onto one platform, one SLA and one fair rate card — with a dedicated account manager who owns the outcome.

What we do

  • Onboard your incumbent suppliers onto the AiMS supplier portal
  • Single SLA framework and monthly performance scorecards
  • Fair, published rates and prompt payment for the supply chain
  • Dedicated account manager and monthly review meetings
  • Quote-approval thresholds and three-way invoice matching

How we deliver

Supplier portal for jobs, quotes, certificates and invoices; monthly reviews using AiMS data rather than anecdotes.

Standards & regulations

  • ISO 41012

Related client stories

Engineering disciplines

Multi-skilled mobile engineers, backed by specialists where the job demands it.

Full FM capability

The complete picture

How each FM function is delivered today — by our own team, by vetted partners or managed on AiMS.

Technical consultancy

Technical Consultancy

Advisory or hands-on: we optimise how you buy and run FM — contract reviews, compliance audits, cost benchmarking — and can mobilise the fix ourselves.

  • FM procurement strategy and tender support
  • Contract and SLA review
  • Compliance and risk audits with remediation plans
  • Maintenance cost benchmarking across sites
  • Asset condition surveys and capital planning

Talk to us about your sites

Single building or a national estate — we'll scope it with you and price it transparently.

Request a quoteBook a demo