v5
FoundationShipped
Cloud full FM
Complete cloud FM suite: helpdesk, work orders, assets, PPM, compliance, suppliers, finance and reporting.
Next
AutoFM · AiMS v7 · In planning. v6 AI agents are live today — see Services and Platform for current delivery.
Roadmap · v7
From AI agents to agent automation
v6 agents already assist triage, dispatch and compliance. v7 is a more intelligent AutoFM — supervised automation of those agents, with people approving anything that matters.
v5 · v6 · v7
From cloud FM to intelligent AutoFM
Three clear stages: full FM in the cloud, AI agents assisting today, then supervised agent automation.
v6
LiveToday
AI agents
Agents assist triage, dispatch, planning and compliance on live AiMS data — with people approving what matters.
Next
v7
AutoFMRoadmap
Agent automation
A more intelligent AutoFM: supervised automation of those agents, predictive maintenance and robot fleets.
In planning
From v6 agents to v7 automation — no migration
- v6 agents already assist on your live AiMS work-order, asset, compliance and cost data — no migration for v7
- Automation is switched on per module and per site, starting from the suggest mode you use today
- Engineer app and supplier portal stay the interface; agents automate more of the work behind them
Seven automation capabilities in development
Automated triage & dispatch
Intake and Dispatch agents move from suggestion to supervised auto-action: classify, prioritise and route — with P1/P2 always confirmed by a human.
A-01 IntakeA-02 Dispatch
Predictive maintenance
Vibration, temperature and run-hour data feed remaining-useful-life models; the Maintenance Planner proposes work before failure, never deferring statutory tasks.
A-03 Maintenance Planner
Compliance automation
Daily scans of the compliance register, certificate OCR and inspection results; creates tasks for gaps and chases owners. It can never mark something compliant itself.
A-05 Compliance
On-demand cleaning
Occupancy and computer-vision signals trigger cleaning where it is needed instead of on a fixed rota — target ≥ 40% of cleaning jobs demand-led.
A-06 Energy & SpaceA-07 Robot Orchestrator
Robot fleet management
Cleaning, inspection and delivery robots dispatched, monitored and handed back to people when they get stuck — with lift and access-control integration.
A-07 Robot Orchestrator
Computer-vision quality checks
Before/after photos are checked automatically; low-confidence results go to a supervisor. Disputes always go to a human.
A-08 QA
Agent Hub — automation with guardrails
Every agent action is logged, explainable and reversible. Automation levels are set per client; safety-critical steps stay manual.
M19 Agent Hub
The agent team
A-01
Intake Agent
Understand, de-duplicate, classify and prioritise requests; attempt self-healing
A-02
Dispatch Agent
Choose the best engineer, supplier or robot
A-03
Maintenance Planner
Generate and adjust PPM and predictive work orders
A-04
Procurement Agent
Raise requisitions, compare quotes, order within thresholds
A-05
Compliance Agent
Find compliance gaps and create tasks
A-06
Energy & Space Agent
Propose set-point and schedule changes; trigger on-demand services
A-07
Robot Orchestrator
Dispatch and monitor robots; hand back to people
A-08
QA Agent
Verify completion evidence; trigger rework
A-09
Vendor Performance Agent
Monthly scorecards and review drafts
A-10
Reporting Agent
Operational and ESG reports on demand
A-11
Knowledge Agent
Capture and answer with cited sources
A-12
Incident Commander Assistant
Run playbooks and comms during emergencies
Humans in the loop, by design
- P1 emergencies are always confirmed by a person
- Statutory tasks cannot be deferred by any agent
- No agent can mark an item compliant
- Control actions on building systems stay with people
- Every recommendation shows its evidence and can be rolled back
Want early access?
Existing AiMS clients can join the v7 pilot programme.