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Beefeater & Premier Inn · Abingdon, Oxfordshire

Commercial gas leak on a Saturday night — hotel kept trading, restaurant reopened in five days

A gas smell in the bar wash-up area led Cadent to isolate the whole building — restaurant and adjoining hotel. We traced and isolated the leak the same evening, restored the hotel, and replaced an unprotected buried steel main within the week.

Restaurants & pubsHeating & gasPlumbingFlooringEmergency response
Engineer replacing a buried 54 mm copper gas main beneath a restaurant kitchen floor

Background

Ock Mill is a busy Beefeater restaurant sharing a site and gas supply with a Premier Inn hotel. Any loss of gas affects both businesses at once.

The challenge

On a Saturday evening staff reported a gas smell in the bar wash-up area. Cadent attended and cut the supply to the entire building, taking the restaurant kitchen and the hotel's heating and hot water offline simultaneously.

What we did

  1. 1Attended the same evening and carried out tightness testing to IGEM/UP/1A to locate the leak.
  2. 2Isolated the affected section locally so the hotel's supply, heating and hot water could be safely restored that night.
  3. 3Traced the fault to a 2" steel main buried unprotected in the floor screed; surveyed and priced the permanent repair over the weekend.
  4. 4Mobilised Monday: broke out the floor and replaced the main with 40 m of 54 mm copper, replacing the equally unprotected service pipe while the floor was open.
  5. 5Reinstated the floor and carpet in sections so the restaurant could reopen while final finishes were completed.

Results

  • 5 daysSaturday closure to Thursday reopening
  • 0 nightsHotel closure
  • 40 mCopper main replaced
  • 1Root cause permanently removed

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Closed Saturday, reopened Thursday, works complete Friday — hotel never lost hot water.