Burst pipe above the restaurant fixed same day — then the cause was removed for good

Corridor pipework runs directly above the hotel restaurant.

Water was coming through the restaurant ceiling. Every hour closed meant lost covers.

1. 1Duty engineer attended, located the burst and completed the repair the same day.
2. 2Identified that the pipework was vulnerable where it ran beneath the corridor floor.
3. 3Submitted a preventative quote: lift carpet and sub-floor, protect the pipework on both sides, reinstate.
4. 4Completed the preventative works within two days of approval.

• Same day — Restaurant back in service
• 2 days — Preventative works completed
• 0 — Repeat incidents